What we build
Architecture, customization, integration, professional limits, then monthly management.
North Carolina · small and midsize businesses
A workforce built on cloud services, not bought as a closed box
Our value is the architecture, the integrations, the customization, and the ongoing management. Voice, phone, the model, calendar, CRM, and messaging are rented. The price shown is what the client pays so we still keep (cost × 1.5) after a 15% card-gateway cut. The demo stays on this site.
What we rent
Voice, phone, LLM, calendar, CRM, SMS, email, and automation. We do not rebuild those layers.
How price is set
(cloud + our work) × 1.5, then the price is raised because the card gateway keeps 15% of what is collected. The demo stays free.
The 1.5 factor is a commercial loading for tax and overhead, not North Carolina’s tax rate (about 4.75% state, plus local tax). The 15% is the owner’s estimate of what the card gateway keeps from the amount paid, so the button price is higher and the net after that cut still equals the ×1.5 result. It is not PayPal’s published rate.
The three packages
Desk
A small North Carolina business that needs a front desk that never sleeps.
$530 /mo
$1,412 setup
($140 cloud + $160 our work) × 1.5 = $450
$450 we keep → $530 client pays
- 1 role
- 500 min
- AI Receptionist
Cost detail before ×1.5
- Voice platform · Cloud · 500 minutes on Retell or Vapi$65
- Telephony minutes · Cloud · Twilio$8
- US number · Cloud · Local number$2
- SMS · Cloud · Short confirmations$5
- Chat model · Cloud · Claude or GPT by volume$30
- Automation · Cloud · Make or n8n$20
- Email · Cloud · Transactional mail$10
- Persona and limits · We build · What we write and own$40
- Knowledge updates · We build · FAQs and service names$40
- Quality monitoring · We build · Conversation review$40
- Account care · We build · Monthly changes$40
Practice
A professional office: reception, qualification, scheduling, and lead recovery — the full path from the website to a staff alert.
$1,412 /mo
$3,530 setup
($400 cloud + $400 our work) × 1.5 = $1,200
$1,200 we keep → $1,412 client pays
- 4 roles
- 1,500 min
- AI Receptionist
- AI Sales Agent
- AI Scheduling Agent
- AI Lead-Recovery Agent
Cost detail before ×1.5
- Voice platform · Cloud · About 1,500 minutes$180
- Telephony minutes · Cloud · Twilio$24
- US number · Cloud · Local number$2
- SMS · Cloud · Confirmation and follow-up$18
- Language model · Cloud · Qualification and chat$50
- CRM · Cloud · HubSpot on this plan$20
- Pipeline automation · Cloud · From the form to the alert$36
- Email · Cloud · Confirmation and intake form$20
- Knowledge hosting · Cloud · The office's documents$20
- WhatsApp · Cloud · Staff alert$30
- Eight-step pipeline design · We build · From inquiry to alert$80
- Professional limits · We build · No legal or medical advice$80
- Integration upkeep · We build · Calendar and CRM$80
- QA and reports · We build · Weekly review$80
- Staff-alert tuning · We build · Who receives which matter type$80
Full workforce
A growing firm that wants all seven roles and a daily brief.
$3,530 /mo
$5,295 setup
($800 cloud + $1,200 our work) × 1.5 = $3,000
$3,000 we keep → $3,530 client pays
- 7 roles
- 4,000 min
- AI Receptionist
- AI Sales Agent
- AI Customer Service Agent
- AI Scheduling Agent
- AI Back-Office Agent
- AI Lead-Recovery Agent
- AI Business Manager
Cost detail before ×1.5
- Voice platform · Cloud · About 4,000 minutes$440
- Telephony minutes · Cloud · Twilio$60
- Two numbers · Cloud · A public line and a follow-up line$3
- SMS · Cloud · Confirmation and recovery$40
- Language models · Cloud · Seven roles$90
- CRM · Cloud · GoHighLevel$97
- Automation · Cloud · Several workflows$40
- Email · Cloud · Confirmation and reports$30
- Seven-role architecture · We build · Who owns each step$250
- Integrations and audit trail · We build · A trace for every update$250
- Monthly management · We build · Running all seven roles$350
- Manager reports · We build · KPIs and recommendations$200
- Privacy controls · We build · Sensitive professions$150
The workflow we sell
An illustrative example of a Charlotte-area real-estate law office, the kind listed publicly. It is not our client, and the agent does not discuss the facts of a case.
- 01
Customer submits a website inquiry
The site form we connect
- 02
The agent responds immediately
Voice or chat on a cloud platform
- 03
Qualifies the customer and collects preliminaries
Qualification rules we write
- 04
Checks availability
Google Calendar or Calendly
- 05
Books the appointment
Calendar plus confirmation
- 06
Enters the record in the CRM
HubSpot or GoHighLevel
- 07
Sends the customer a confirmation
SMS or email
- 08
Alerts the employee
WhatsApp, email, or a ticket
Seven roles. Six already have a voice demo.
| Role | What it does | We build | We rent |
|---|---|---|---|
| AI Receptionist | Takes calls and chat, books or changes or cancels, and hands off anything outside the knowledge base. | Office voice, approved answers, and human hand-off limits. | Retell AI or Vapi, plus a Twilio number. |
| AI Sales Agent | Responds to leads, follows up, and schedules a sales call. | Qualification questions, lead score, and a ban on final quotes. | An LLM plus SMS. |
| AI Customer Service Agent | Handles FAQs, orders, and status inquiries. | Reply policies and ticket creation when the case is complex. | Chat plus an LLM. |
| AI Scheduling Agent | Books, reminds, cancels, and reschedules. | Slot rules, waitlist, and reminder copy. | Google Calendar or Calendly. |
| AI Back-Office Agent | Data entry, documents, email, and CRM updates. | Field maps and a human approval gate before any money movement. | Make.com, Zapier, or n8n, plus email. |
| AI Lead-Recovery Agent | Contacts old or unanswered leads and tries to recover them. | Follow-up cadence and stop rules so the customer is not harassed. | SMS, email, and the CRM. |
| AI Business Manager | Daily reports, KPIs, alerts, and recommendations. | Which KPI matters, who reads the report, and what stays a human decision. | An LLM over dashboard data. |
The capability difference, not the tool name
| Dimension | Buying a finished product | NEXA workforce |
|---|---|---|
| What the client buys | A finished bot or a receptionist from one vendor. | A workflow: inquiry, reply, qualify, availability, book, CRM, confirm, alert. |
| Who owns the behavior | The vendor. Changing a question waits on their roadmap. | Us and the client. Prompts, limits, and customization stay with us. |
| Law and medicine | Often a generic script that can slide into advice. | Administrative and intake work only, with a human gate. |
| Language | Usually English. | English and Arabic on the same demo. |
| After launch | The client configures the tool alone. | Monthly management, reports, and knowledge edits. |
Bank transfer, without the card fee
Card payment goes through PayPal and 15% is taken from it, so the card button is higher. A direct transfer to the account below arrives as the net amount (after ×1.5 only). The account is in Jordanian dinars and the listed prices are in dollars: the sender’s bank converts the currency.
- Beneficiary
- SUHIB MAHMOUD SALEH ASRAWI
- Bank
- ila — Bank ABC Jordan
- IBAN
- JO87 ABCJ 0092 0001 0115 0702 0104 00
- SWIFT
- ABCJJOAM · JOD
- Desk: $450 /mo · $1,200 setup
- Practice: $1,200 /mo · $3,000 setup
- Full workforce: $3,000 /mo · $4,500 setup
Payment opens PayPal to innervision2016@gmail.com, or the Buy Me a Coffee page. We never touch card data. If that PayPal account is not enabled for subscriptions yet, the second page and WhatsApp remain available. Prices stay indicative until the discovery call.